Co-Working Space Management Tool
GravityDrive
​Designed an enterprise software solution for co-working space management which reduces the hassle of room & resource reservation, billing & managing members and networking at the venue. Worked in a team to improve the system by embedding IoT technology to provide a better experience for the administrative and building managers. The concepts and final designs were tested with the members and managers of the co-working spaces.
Research
Design
Testing
Information Architecture
Co-Working Space Management Tool
Co-working spaces are shared workplaces used by various professionals. Most of them are freelancers and include those who want to avoid the loneliness of working alone in their houses and begin communication with specialists from different knowledge industries. Co-working spaces are profession and domain based which represent a kind of working style. The aim of the project is to identify the current issues faced by the members and the managers in Indiana using the human centered research approach and design a software solution to accommodate all the findings from the initial research and to design a advance system to help manage the co-working space.
Co-Working Spaces visited in Indiana, US
Research
Information Architecture
Design
Testing
We started with conducting literature review, competitive analysis and field research. Our observations were conducted in different co-working spaces across Indiana, US where we watched the manager interact with members at the venue. Further we conducted contextual inquiry during the process and later conducted dedicated user interviews with the target users which led us to understand their pain points & goals and also helped us create personas.
We created a giant affinity diagram which stretched across the wall. It helped us to organize our findings and also come up with possible solutions. Based on the analysis, we defined the user requirements and crafted a navigation patterns for both user groups (members and managers).
After brainstorming and ideation, we sketched the concepts for the top three areas in the tool: Scheduling Rooms/Events, Billing/Payment, Networking. We used paper sketches to create early concepts and work on iterations until the wireframes provided the best user experience. The wireframes were refined based on user testing and were converted in high-fidelity mocks using figma.
The scope of the project included evaluations of the screens using hands-on testing, ratings and comments by members and managers at co-working spaces. Having extensively tested the low-fidelity served as an advantage for the project. As many missing components were identified and were later implemented in the high-fidelity mocks. The usability testing of our prototype was intended to identify problems in the functioning that impacted the ease-of-learning, ease-of-use, and overall user satisfaction.
Poster Presentation
Pictures
